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Effective Date: 12/1/2024
Liberty Transit, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information, including the use of communication services under FCC 10DLC guidelines. By accessing or using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website, services, or communication channels:
- Personal Identification Information: Name, email address, phone number, billing address, payment information, and other details necessary to complete transactions or service requests.
- Non-personally Identifiable Information: IP address, browser type, device type, usage data, and interaction with our services.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Communication: We may use your contact information, including phone numbers, to send updates related to your shipments, orders, or services (including via text messages, which comply with FCC 10DLC guidelines).
- Marketing and Promotions: With your consent, we may send promotional messages or advertisements related to our trucking services. All marketing communications will follow the rules outlined in the FCC 10DLC guidelines, ensuring opt-in, opt-out, and message frequency limits.
- Customer Support: To respond to your inquiries and provide the best possible customer service.
- Service Improvements: We use collected data to improve the quality of our services and website experience.
3. Use of Text Messaging (SMS) and 10DLC Guidelines
We may communicate with you via text messages (SMS) for various purposes related to our trucking services. These messages will be sent using 10-digit long codes (10DLC), in compliance with the guidelines set by the Federal Communications Commission (FCC).
- Opt-In Consent: By providing your phone number, you consent to receiving SMS or text messages related to your orders, services, or marketing (if applicable).
- Opt-Out Option: If you no longer wish to receive marketing or transactional messages, you may opt-out at any time by replying with "STOP" or through any other opt-out process provided in the messages.
- Message Frequency: We will send a limited number of messages in accordance with the nature of the service or marketing campaign. All messages will comply with message frequency regulations.
4. Data Protection and Security
We take the security of your personal data seriously and implement various measures to protect it, including encryption and secure server practices. We strive to maintain the confidentiality and security of your data.
5. Cookies
Our website may use cookies to enhance user experience, analyze traffic, and improve site functionality. Cookies are small text files that help us remember user preferences and personalize content.
6. Third-Party Disclosure
We do not sell or share your personal information with third parties except in the following cases:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or providing services to you.
- Legal Requirements: If required by law, we may disclose personal information to comply with legal obligations or to protect our rights and safety.
7. Your Consent
By using our services or providing your contact information, you consent to the collection, use, and sharing of your data as described in this Privacy Policy, including your agreement to receive communications in accordance with FCC 10DLC rules
8. Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
9. Contact Us
If you have any questions about this Privacy Policy or our communication practices under FCC 10DLC guidelines, please contact us at: